QUICK MENU > PLESK (7) Questions and Answers

File System Security

Q: How are you implementing file system security with the .NET filesystem object? Is each site completely sandboxed?
A: Plesk implements a sandboxing method for security between filesystems?

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Support web.config/global.asa/global.asax?

Q: Do you fully support web.config / global.sas / global.asax>
A: We support web.config files in Plesk

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Login to Plesk

Q: How do I login to my Contol Panel?
A: Use https://yourdomain.com:8443 (change yourdomain.com to your domain name) or https://server.himarkhosting.com:8443 (change server to the name of your server). You must use https rather than http to acces it.

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Permissions

Q: How do I change file permisions?
A: Customers have total control of their site for permissions i.e. installing 3rd party scripts if you enable the proper permissions. You can modify permissions by logging into your account and choosing File Manager. At the right hand side of the screen, an icon resembling a lock is the permission icon. You must set the appropriate permissions such as Read/Write etc whatever the script requires for the IUSR_yourusername account. We dod not provide support for 3rd party scripts other than the scripts installed with Plesk.

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Default Page

Q: How do I make a different page, like home.html, the default page?
A: To modify your default page instead of using index.html, you must specify the file under Wed Directories, Preferences, Default Documents Search Order and fill out the proper file name or move the current filename up in the search order.

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DB Webadmin not found

Q: When I try to go into DB Webadmin, I am getting a "Not Found" error, Why?
A: DB Webadmin is only accessible once you have change your registrar nameserver information since DB Webadmin uses the FQDN (Fully Qualified Domain Name). If you have not modified your registrar information, you can either change your host file under c:\windows\system32\drivers\etc (adding mssql.yourdomain.com=209.200.229.15 where your domain.com is your domain name) or use ns8.lunarpages.com (216.227.211.180) as your primary dns server. You will need to verify that you are able to resolve mssql.yourdomain.com by running the ping command.

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Application pool

Q: Does each site run in its own application pool or in a shared application pool?
A: Each site runs in its own application pool. Plesk control panel handles this for us .

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